The Care Quality Commission (CQC) is the independent regulator of all health and social care services in England. Their role is to make sure that healthcare services provide people with safe, effective, compassionate, high quality-care. To meet these fundamental standards of quality they monitor, inspect and regulate services and then publish their findings. Further information on the CQC can be found on their "who are we, and what we do leaflet" - CQC - all about us
Riverside Surgery was registered with the Care Quality Commission on 1st April 2013. For more information see the CQC website at www.cqc.org.uk
We were inspected by a team from the Care Quality Comision on Thursday 12th November 2015. The report published in March 2016 states the practice was found to be GOOD in all asapects of services ot provides to patients.
To view the FULL report plese click the likd below:
The CQC will always welcome any comments regarding what our patients think about the care that they are receiving, you can provide this feedback by telephone, email, visiting the website and clicking on “share your experience” or sending your comments by post;
Telephone: 03000 616161
Website: CQC Website
Post: Care Quality Commission, Citygate, Gallowgate, Newcastle-Upon-Tyne. NE1 4PA
All feedback is treated confidentially and the inspectors may not respond to individual feedback but you may be contacted for further information if you have provided contact details.